Privacy policy

Privacy Policy

At JENZRA, your privacy is extremely important to us. This Privacy Policy describes how JENZRA (“we”, “our”, “us”) collects, uses, stores, protects, and discloses your personal information when you visit, browse, or make a purchase from our website operated on the Shopify platform.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

a) Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

b) Payment Information

  • Payments are processed securely via third-party payment gateways

  • We do not store or have access to your credit/debit card details, UPI IDs, or banking information

c) Order & Usage Information

  • Products purchased

  • Order history

  • IP address

  • Browser type and device information

  • Pages visited and interactions on the website

2. How We Use Your Information

We use the collected information strictly for legitimate business purposes, including:

  • Processing and fulfilling your orders

  • Manufacturing and shipping products through our print-on-demand partners

  • Communicating order updates, confirmations, and support responses

  • Improving website performance and customer experience

  • Preventing fraud, abuse, or unauthorized activity

  • Complying with legal and regulatory requirements

3. Print-On-Demand Operations

JENZRA operates on a Print-on-Demand (POD) model.

To fulfill your order, limited necessary information such as:

  • Name

  • Shipping address

  • Ordered product details

may be shared with our trusted fulfillment partners including Unitee and JetPrint, solely for the purpose of producing and delivering your order.

These partners are contractually obligated to protect your information and use it only for order fulfillment.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information.

Your data may be shared only with:

  • Shopify (store hosting and checkout)

  • Payment gateways (secure payment processing)

  • Shipping and logistics partners

  • Print-on-demand fulfillment partners

  • Legal authorities when required by law

All third parties are required to handle your data responsibly and securely.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable core website functionality

  • Remember user preferences

  • Analyze traffic and improve performance

You can disable cookies through your browser settings, but some features of the website may not function properly.

6. Data Security

We take reasonable and industry-standard measures to protect your information, including:

  • Secure servers

  • SSL encryption

  • Restricted access to sensitive data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Opt-out of marketing communications

To exercise these rights, please contact us at our support email.

8. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

10. Contact Information

For privacy-related concerns, contact us at:

📧jenith4210@gmail.com or jenzra7@gmail.com