Terms of service
Terms of Service
Welcome to JENZRA. These Terms of Service govern your access to and use of our website, services, and products operated via Shopify.
By visiting our site or purchasing from us, you agree to be bound by these Terms.
1. General Conditions
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You must be at least 18 years old or have parental consent to use this site
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You agree not to use our products or services for any illegal or unauthorized purpose
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Violation of these Terms may result in termination of service
2. Print-On-Demand Business Model
JENZRA operates using a print-on-demand production model.
This means:
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Products are manufactured only after an order is placed
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Items are custom-produced specifically for each customer
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Production begins shortly after checkout confirmation
Because of this model:
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Orders cannot be modified or cancelled once production starts
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Slight variations in color, print placement, or texture may occur
3. Product Information & Accuracy
We make every effort to display products accurately. However:
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Colors may vary due to screen settings
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Images are for representational purposes
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Minor differences are normal in POD manufacturing
Such variations do not qualify as defects.
4. Pricing & Payments
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All prices are listed in the applicable currency
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Prices may change without prior notice
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Payment must be completed at checkout
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We reserve the right to cancel orders suspected of fraud
5. Shipping & Delivery
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Production time: 2–5 business days
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Shipping times vary based on destination
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Delivery delays caused by courier partners, customs, or unforeseen events are beyond our control
Incorrect shipping details provided by the customer may result in non-delivery and are not refundable.
6. Returns, Refunds & Exchanges
Returns and refunds are governed by our Refund & Return Policy.
Due to the print-on-demand nature of our products:
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Returns for size issues, change of mind, or preference are not accepted
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Damaged or defective items must be reported within 48 hours of delivery
7. Intellectual Property
All content on this website including:
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Designs
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Logos
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Text
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Graphics
are the exclusive property of JENZRA and protected under intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Limitation of Liability
JENZRA shall not be liable for:
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Indirect or incidental damages
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Loss of profits or data
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Delays caused by third-party services
Our liability is limited to the amount paid for the product purchased.
9. Termination of Service
We reserve the right to:
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Refuse service
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Cancel orders
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Suspend accounts
if we suspect fraud, abuse, or violation of these Terms.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.
11. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of changes.
12. Contact Information
Questions about the Terms of Service should be sent to us at jenzra7@gmail.com.
Our contact information is posted below:
Jenzra
jenzra7@gmail.com or jenith4210@gmail.com
Sector-a-99 Shantipuram Prayagraj Uttar Pradesh
7367897601